Kirsty Hayes and her Global Associates specialize in enhancing individual and organizational performance

About Us

Kirsty Hayes and her Global Associates specialize in enhancing individual and organizational performance.

Kirsty Hayes MSM, MNLP, GAICD

Kirsty Hayes is an expert in organisation development, leadership training, change management, strategic planning and implementation, and behaviour change.

As an organisation development and change management practitioner for the past 13 years she has a track record of delivering bottom line results. Kirsty has worked with many Fortune 500 Companies including American Express, Australia & New Zealand Banking Corporation, AXA, BHP Billiton, BP, Eli Lilly, Ford Motor Company, GlaxoSmithKline, and Swiss Reinsurance. In addition she has worked with many significant corporations within Australia that include ActewAGL, Caterpillar Australia, Energy Networks Australia, Multiplex Group, Toll Holdings, and TruEnergy.

Kirsty has the degree of Master of Sustainable Management (MSM), is a certified Master Practitioner of Neuro-Linguistic Programming (MNLP), is a graduate member of the Australian Institute of Company Directors (GAICD), and is currently completing a Master of Organisation Development & Strategic Human Resource Management (MODSHRM).

Kirsty has a reputation as an effective performance coach and capability developer. She is the author of two books; "Leadership Coaching ~ A Practical Guide" (ISBN 1 74103 195 8) and "Dancing With Brilliance" (ISBN 0 9757712 1 3).

Kirsty's business and industry experience encompasses strategy development, leadership development and people management, business administration, organisation development and change management. She has developed, directed and implemented leadership development initiatives, transformational change and organisational development strategies across entire organisations. She has coached many individuals, managers and executives to achieve outstanding results aligned with business strategy and she acts as a mentor to several professionals, executives and business owners.

Kirsty's personal mission is to assist individuals and enterprises achieve excellence, which she executes by focusing on improving client's business performance, strengthening their leadership assets and making change management a success.

Kirsty focuses on business objectives first. These are incorporated into a systematic and measurable approach to improving performance. Those improvements can be astounding as some of Kirsty's clients have experienced through working with her. .

$360 million improvement in the bottom line
$250,000 return on investment within days
300% improvement in issue resolution
23% improvement in customer satisfaction
43% reduction in processing costs

Whether you are looking to develop leadership capabilities, attract talent, implement succession planning processes, reduce costs, improve communication or manage change successfully Kirsty will make a difference to you and your business.

Global Associates

We have long-standing partnerships with highly experienced, professional, business management consultants and keynote speakers throughout the world.

This gives us the capability to call-on additional change management consultants and organization and leadership development facilitators and coaches as required.

These facilitators are specialists in their field and are unique in the fact that they understand and apply our methodology, demonstrate our values and deliver to our high standards.